Policies

 

Payment/Billing

 

We accept Visa, MasterCard, and PayPal. We do not accept personal checks, money orders, Bitcoin or Purchase Orders at this time. Any checks or money orders received in the mail will be shredded and disposed of properly.

 

While we don't accept American Express directly, we do accept American Express cards through PayPal. PayPal is free to use, but requires that you set up an account on their website. Once you have an account, select the PayPal option in the Payment Method section of our order form then click on the yellow button in the right-hand column. You will be taken to PayPal's secure servers to complete your payment, and returned to our website for order confirmation.

 

Return Exchange Policy

 

If you receive a damaged or incorrect item, or are unsatisfied with your order for any reason, please contact our customer service team at [email protected]. One of our dedicated Team Members will work with you to resolve any issues you may have with your order, often without the need for a return. 



You are welcome to return an item for any reason within 30 days of the original purchase date. Please enclose a brief note with your return that includes your order number and the reason for your return, then mail to: 



North Amrica Trader, LLC
ATTN: Returns
19 Culver Court
Old Bridge, NJ 08857