How long do you list my item for sale on eBay?
Typically, we use a seven day auction to maximize bidding interest. We are, however, able to do auctions as short as 1 day for items with time constraints (i.e. tickets for sporting events, concerts etc.)

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What if my item doesn't sell during the auction period?
If your item doesn't sell, you will be notified via email and you can pick it up at the store (within 10 days of auction close), OR we'll donate your item to charity.

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Can I set a minimum selling price for my eBay auction?
Yes. Sellers are able to set an opening bid of whatever they would like. However, while minimum opening bids do provide a "safety net" for which an item must sell, they can limit bidding activity. Also remember this is consider an optional item in our listings and you will incur additional fees that will be subtracted from your sale.

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When can I expect to receive my check?
We send out checks on the 15th and last day of every month. Depending on when your item sells and the winning bidder makes payment will dictate when your check will be sent out. Please note that winning bidders who delay in paying for your item will cause delays in our timing for sending out your check. In addition, occasionally a winning bidder may never pay for your item. In this case, we will cancel the original auction and relist your item for free. Your check amount and payment timing will be based on the results of this new auction.

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How does North America Trader earn its commission?
Like any retailer, we make a commission on the items we sell. This fee is used to cover the costs of photographing, listing, payment collection, customer service, and packing and shipping. Once the item sells, we deduct both our commission and eBay and payment processing fees before sending you a check.

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Will my item be safe while at your location?
Yes, your items are very safe with us. When you send, drop off, or we pick up an item we will provide a consignment contract which makes us legally responsible for the property we are selling. We are fully insured so you will be compensated should something happen to your item. Our storage facilities are secure and can be accessed only by our employees.

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Why should I use your service instead of selling on eBay myself?
EBay is the world's largest marketplace and it can be a very tricky for inexperienced users to navigate. We have been selling on eBay for over 5 years and have the skills to make sure your item is sold securely and for the highest value possible. Our auctions consistently fetch higher-than-average values because of our reputation as a top seller on eBay. Your time is valuable, why spend hours in front of a computer when you can leave it up to the professionals?

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How long will it take you to sell my items?
We will design and upload your auction to eBay usually within 48 hours of receiving your item. In order to maximize profits, we prefer to start our auctions in the evening, the peak time for eBay usage. Our standard free listing uses the 7 day auction time frame. After your auction ends it takes 1-14 days to receive and process payment from the buyers. As soon as we receive payment for your item, we will ship it to the buyer and mail you a check. The entire process from drop-off to receiving your check can take anywhere from 10 to 45 days.

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What kinds of items can you sell?
You can sell almost any non-perishable item using eBay. They do have some restrictions which can be viewed by clicking here. We prefer to sell items that have a value of over $25.00 and weigh under 100 lbs. We do make exceptions to this rule, so feel free to contact us and tell us about your item.

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What makes your auctions better?
Every one of our auctions is the product of countless hours of eBay research and experimentation. We build our auctions in order to maximize the amount of traffic that views your item, and also to maximize the final value.

The majority of eBay buyers find items by using the search feature. We optimize your auction using frequently searched and relevant terms throughout the titles and description. This ensures that when someone is searching for an item like yours, they will find your auction.

We also are very experienced using HTML code. This is the code that handles web pages, and is how we build our eBay auctions. Designing an auction that contains all the necessary"fine print" while showcasing your auction can be impossible without proper design and coding skills. We create our auctions to be aesthetically pleasing, while making sure to keep your item the center of attention.

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Can I watch the auctions for my items?
Yes, many of our clients love this feature. We send automatic emails to consignors when their item is listed with instructions on following the auction.

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How does your service compare to traditional means of selling?
When you have items to sell you usually only have a couple of options. You can put the item in a high-visibility area with a "For Sale" sign, you can list it in your local newspaper's classifieds, you can have a garage sale, or you can take it to a local auctioneer.

We believe that our services make these traditional methods almost obsolete. Not only can we generate more traffic from interested potential buyers, but we can ensure that your item will sell within 2 weeks. The biggest feature that sets us apart is the fact that we handle the entire process. No more placing unanswered ads in the paper, no more haggling with buyers, no more setting up tables in front of your home and waiting all day for people to show up, North America Trader is your effortless selling solution.

Auctioneers function very similar to the way we do. However there are a couple of key differences that will benefit you as a consignor. Our auctions have millions of people watching and waiting to bid, most auctioneers have audiences limited to who is in the building and phone bidders. In addition, most auctioneers also charge a buyer's premium which cuts into the amount that the winning bibber is able to put up. We don't charge a buyers premium so that they can bid as high as they wish, this makes for much higher final values, and ultimately puts more money in your pocket.

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How do you compare to other local and national trading assistants?
You may have noticed all of the Trading Assistants that have sprung up in the last few years. Million dollar corporations and self-employed eBay sellers are all competing for a piece of the action. In this exploding market we believe we hold a competitive edge: We have many years of experience successfully selling a variety of items through eBay.

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Where can I ask a question?
We hope these FAQ's have been helpful and encourage you to ask any question that has not been answered. Just click on the link below and send us a question, we will email you a response and add it to this page.

Click here to send an email to ask a question.

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